$809.9 Buy It Now or Best Offer
free,30-Day Returns
Seller Store sohomod
(63) 0.0%,
Location: Brooklyn, New York
Ships to: US,
Item: 392233711535
All returns accepted:Returns Accepted
Item must be returned within:30 Days
Refund will be given as:Money Back
Return policy details:
Return shipping will be paid by:Buyer
MPN:NOT APPLICABLE
Size:Full
Material:Memory Foam
Firmness:Medium
Mattress Type:Memory Foam
Thickness:14 in
J&M Furniture:J&M Furniture
Personalized:Yes
Theme:Luxury
Type:Gel Memory Foam
J&M is Proud to present our new gel memory foam mattress. Featuring a bamboo charcoal cover with zipper to easily clean and protect the mattress, Our premium memory foam mattress intelligently contours to your body for premium personalized comfort. The high density memory foam effortlessly isolates motion, so you don’t transfer motion when moving on the mattress. The Luxury Mattress comes with a state of the art gel visco foam layer designed to better dissipate excess heat and promotes airflow to ensures healthy regenerative rest. Our environmentally friendly foam combines an open cell structure for breath ability, with micro gel beads that adjust to guarantee comfort. Dimensions W54″ x D74″ x H14″ Information #1 Customer Service. Satisfaction Guarantee We guarantee: • Excellent customer service • Shipping Insuarance (No damages, missing parts or lost orders) • 100% restocking fee free returns. You are responsible for shipping charges only • All items brand new • Best price guarantee. Contact us if you found item for let we may bit the price (we have the best offers for the East Cost customers) Shipping Truck Curbside Deliveries (default option) All the delivery prices advertised online include curbside delivery by default. Curbside delivery means that the shipper will bring the package to your address, pull the truck up to the front of your house, load the package(s) onto the lift gate on the back of the truck, lower the lift, and push the package(s) onto the sidewalk in front of your house. If there is not an incline or stairs leading to your house, they may wheel the package(s) to your door. But, the point of curbside delivery is that the package(s) are too heavy for one delivery person to haul up an incline or upstairs, and it will be your responsibility to bring the item inside. It is also your responsibility to unpack the item, completing any necessary assembly, remove the debris. Approximately 10-16 days (for the Stock items) When your order shipped you will get the trucking number, you will be able to contact the shipping company to find out exact delivery date and time. Shipping company call 24-48 hours before delivery to make an appointment. Please check merchandise condition before you signg delivery slip. All shipments must be inspected by the customer upon delivery. Delivery driver is obligated to wait for you to inspect every single box delivered for any visible damages. NOTE EVERY BOX IMPERFECTION on the delivery slip before signing it. If you notice a slight damage to the package of the delivered via freight shipment, accept it, make notes on the Delivery Slip, and contact us. Make detailed pictures (2-3 photos from different points) and sent it to us with description. The replacement parts or items will be shipped to you without additional charge. You will not be able to unpack the packaging to inspect the merchandise when it is delivered by the freight company, but you are only signing for intact packaging, not the product. Make sure you will have someone to help you to bring furniture inside. Inside Delivery & Assembly Available and FREE for the following areas: NYC AREA (100 miles radius from ZIP 10012) | NEW JERSEY | CONNECTICUT | MASSACHUSETTS | MARYLAND | DELAWARE | D.C. AREA | PHILADELPHIA| Rhode Island | VIRGINIA ( DC area) Our goal is to provide our customers with quality, fast, hassle free delivery and assembly. Delivery of the order in the room of choice, including any rooms involving up to one flight of stairs (1 flight = 15 stairs); If additional flights of stairs will be involved. Your furniture will be unpacked and assembled. Boxes and trash removal to the customer bin. (We do not take boxes with us) NOTE: • Delivery team cannot hook up component or electrical wires. • We don’t take any packaging or boxes left after delivery is done (all boxes/cartons/etc. that furniture is packed into), our delivery teams only can help you to organize it, and get it to your garbage. Packaging is a part of your purchase and that is not our responsibility to get rid of it. • Any items which require longer assembly periods, more than 15 stairs, or any other unusual delivery services are available on a case by case basis and may require additional fees, which you will see at the checkout if there is any. Approximately 8-14 days (for the Stock items) About Us We own online furniture stores Sohomod.com & NoveiStudio.com . We created the online platforms where you can choose from 30000+ products, customize your product from upholstery to the button or even build your own product. We are the team of the 30+ furniture experts with over 15 years in the furniture industry. Our experienced and skilled team has a proven track record of consistently delivering high quality service for all types of consumers. WE OFFER: a full range of services for homes, offices, retail stores and commercial centers. Our experts can help you in the design of your office, reception or meeting rooms. For residential customers, we can help you get the best furnishings for your living, dining and bedrooms. OUR GOAL: is to help our clients achieve the best design and value in furnishings for their building. We are trusted brand and the number one choice for homeowners and commercial managers when it comes to upgrading or buying furniture for their property. New York City-based company. From Brooklyn with love. 20000+ orders complete since February 2009 #1 rated customer service. Free shipping. Worry-Free Shopping guarantee! Easy returns. Free 5-Year Warranty for orders over $3500 Worry Free Guarantee! Easy Returns Customer service is our top priority. We want you to love your new furniture and be happy with the purchase. If you are not satisfied with your purchase, you can return or exchange it. We offer 100% restocking fee free returns. Simply notify us within 30 days of receiving your purchase. To complete the return and exchange, all you need to do is contact our support team or just simply reply to your order confirmation email. We will issue a credit as soon as the returned item is back to the warehouse. Easy Step-by-Step Return 1. Notify us within 30 days of receiving your purchase. 2. Return in original Package (if the item was unpacked, please pack it back in original package). 3. Ship the item back to the warehouse (we will send you instructions with the return number «RMA#»). 4. Get your money back. The Details We do place a few limitations on our returns policy, but we think that they are fair. Notify within 30 Days We accept all returns and exchanges within 30 days of receiving your purchase. Return in original packaging Our products are well packaged for shipping purposes. Without the original packaging we will not be able to accept your return. Refund process Products returned during the 30 Day Risk-Free Trial period will be inspected within 48 hours of receiving the merchandise into our warehouse, to ensure that they are in like-new condition. We will then process your request and issue a credit to your credit card or PayPal within one day. You will receive the email confirmation once the refund is complete. Depending on your card issuer’s policies, it may take up to 5 business days after we issue your refund for the credit to appear. As new condition This means that if you have damaged the product, we will not be able to accept your return. Sorry we cannot accept returns for assembled merchandise. Not happy with the Color?.. All returns based on the color subject goes through the return policy. Services and shipping fees will not be refunded. Fee vary from $50 to $350 for one way delivery. Additional services & shipping fees Our additional services and shipping fees are non-refundable. This includes fees paid for in-room delivery, for assembly service and for delivery and pick-ups, even if your order states «Free Delivery» we still pay to the shipping companies for those services. Each service fee vary from $50 to $250 for one way delivery. If you have questions please contact us before you made a purchase. Sale, clearance, discounted & outlet items All clearance, discounted and items are sold as «Final Sale» are non-refundable. Mattresses Mattresses are non-refundable and are non-returnable. In Summary… We care about every our customer, and we want you to be happy with your purchase. And, if you’re not happy, we want to make it easy to get a refund or replacement. We do this because we would want this if we were in your position. Warranty 5 Years Extended Warranty Sohomod.com and Montage Furniture Services (MFS) provide 5 years of coverage against all of the most common accidental stains and many damages that occur with standard use in the home. Comes with any order over $3500. For more details or make a claim visit http://www.montagefs.com/ Manufacturer’s 1-Year Limited Warranty As a company, we are only responsible to deliver you the furniture in a perfect condition. All products sold on the website come with 1-year limited* manufacturer’s warranty unless mentioned in the product description**. *Limited means not every case of damage will be honored as a warranty case. There are often cases of misuse, worn-off, etc, and those things are not decided by us, but by respected manufacturers. **Sohomod doesn’t have and doesn’t offer any warranty on the product we sell because we do not design/produce/make the item. If some of the furniture at the date of delivery (or within 7 days) is found defective or damaged – we will exchange it at no cost. If any issue has occurred more than 14 days from the delivery, make sure it is still covered with the ‘1-year limited manufacturer’s warranty’. If it is still covered with the ‘1-year limited manufacturer’s warranty’ please email us throw Ebay contact form and include the picture, item number, quantity, invoice or PO number, and a brief description of the problem. We will forward your claim to the manufacturer, and from that moment the manufacturer will make the final decision to accept or reject the claim. Manufacturer’s Warranty is void in case of: • The ‘5-Year Extended Warranty’ was added to your order. • Normal wear and tear. • Damages incurred during assembling or maintenance. If you choose to do your own assembly we can not be responsible for damages during that process. • Damages incurred by accidents or abuse. (In this case we suggest to purchase ‘Extended Warranty’) • Improper maintenance or improper use resulting in damage. • This warranty covers only pieces of furniture intended for residential use only, does not cover any industrial, commercial, institutional, or rental use. • Dissatisfaction due to buyer’s remorse. Damages Policy If your order arrived damaged or defective then you must report the issue within 48 hours after delivery to be eligible for a replacement. Replacement will be sent free of change. If a replacement is available but refused due to any reason then shipping charges (both ways) are deducted from the refund. The same conditions for «Free Shipping» items. If you notice a slight damage to the package of the delivered via freight shipment, accept it, make notes on the Delivery Slip, and contact us. The replacement parts or items will be shipped to you without additional charge. It’s critical to report the issue within that time period so that a claim can be filed with the carrier. We encourage you to inspect the packaging of the item before you accept the item from the carrier. If the packaging or the item appears damaged when it arrives, you should take pictures of the damage and you may inform the carrier and refuse delivery. In that case, please report the issue and you can choose to receive a replacement or a refund. No matter what type of damage occurred please save the packaging. Discarded packaging will effectively void the claim. Refunds will be issued to the original method of payment shortly after SohoMod receives and processes the eligible item. Cancellation Policy Orders can be cancelled anytime before the shipment process without cancellation fee; Once an order is placed, we immediately submit the order directly to our or the manufacturer’s warehouse, ensuring it’s shipped to you as quickly as possible. ‘Backorder’ can be cancelled anytime before the shipment process without cancellation fee. Order cancellation should be confirmed via email. Send an email to with your name, order number, and reason for cancelling; Cancellations made via phone or chat are not official. If your cancellation request is approved, you will receive an email confirming the cancellation. Orders that are being held in our warehouse for delayed delivery at the request of the customer and layaway orders cannot be cancelled. If you still need to cancel it please refer to the return policy. Orders picked up the the warehouse or loaded into the truck for the delivery is considered as the shipped order. If the order has already been shipped, and then cancelled, please refer to the return policy. (You will be responsible for the shipping charges even if your order states «Free Delivery» we still pay to the shipping companies for those services.) Order cannot be canceled if the scheduled delivery date or time frame has moved, because of Force Majeure circumstances or slight delays caused by any reasons (e.g., incorrect contact information, difficult access to the property, weather conditions, failed delivery attempts, technical issues, driver’s prescheduled route, etc.). If you still want to cancel it, it goes through the regular Return Policy. Sohomod.com reserves the right to cancel the order at any time, for any reason with the full refund.
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